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Last Updated: June 2026

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Welcome to the Hyem Frames website. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.

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1. About Us

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This website is operated by Hyem Frames ("we", "us", "our").

Registered Address:Newburn Haugh Industrial Estate, 10 Riversdale Ct, Newcastle upon Tyne NE15 8SG

Email: info@hyemframes.co.uk

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2. Website Use

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This website is provided for general information purposes only. The information contained within this website is intended to provide an overview of our products, services, projects and technical capabilities.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website.

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You must not:

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• Use the website for fraudulent purposes

• Introduce viruses or malicious software

• Attempt to gain unauthorised access to the website or its systems

• Copy or reproduce content for commercial purposes without permission

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3. Accuracy of Information
 

We make reasonable efforts to ensure that information on this website is accurate and up to date. However, all information is provided on an "as is" basis.
 

Technical information, specifications, U-values, performance data, illustrations and project examples are intended for guidance only and may vary depending on project-specific requirements, site conditions and detailed design.
 

Nothing on this website constitutes professional architectural, engineering, structural, legal or construction advice.
 

4. Quotations and Proposals
 

Any information contained on this website regarding products, services, costs, performance or construction methods is indicative only.
 

Formal quotations, proposals and contracts will take precedence over any information published on this website.
 

No contractual relationship is created through the use of this website.
 

5. Intellectual Property
 

All content on this website, including:
 

• Logos

• Graphics

• Photographs

• Drawings

• Technical diagrams

• Text

• Branding

• Website design
   

is the property of Hyem Frames or its licensors and is protected by copyright, trademark and intellectual property laws.
 

You may view, download and print content for personal or project reference purposes only.

You may not reproduce, distribute, modify or commercially exploit any content without prior written permission.
 

6. Third-Party Links
 

This website may contain links to external websites for your convenience.

We have no control over third-party websites and accept no responsibility for their content, accuracy, availability or privacy practices.

Inclusion of a link does not imply endorsement.
 

7. Limitation of Liability
 

To the fullest extent permitted by law, Hyem Frames shall not be liable for any direct, indirect, incidental or consequential loss or damage arising from:
 

• Use of this website

• Reliance upon information contained within this website

• Website interruption or downtime

• Errors or omissions within website content

• Viruses or malicious software transmitted through the website
   

Nothing in these Terms excludes liability for death, personal injury, fraud or any liability which cannot legally be excluded.
 

8. Technical Information
 

Timber frame specifications, construction details, thermal performance data, U-values and other technical information are provided for illustrative purposes only.

All technical information remains subject to:
 

• Detailed design

• Structural engineering review

• Building Regulations approval

• Project-specific calculations

• Manufacturer recommendations
   

Final project performance may vary depending on site conditions, workmanship, specification and construction methods.
 

9. Privacy and Cookies
 

Use of this website is also governed by our Privacy Policy and Cookie Policy.

By using this website, you agree to the collection and use of information as described within those policies.
 

10. Changes to These Terms
 

We reserve the right to update these Terms and Conditions at any time.

Any revisions will be posted on this page and will become effective immediately upon publication.
 

11. Governing Law
 

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
 

Any disputes arising from use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
 

12. Contact Us
 

If you have any questions regarding these Terms and Conditions, please contact:

Hyem Frames
Email: info@hyemframes.co.uk
Telephone: 07493 802277

© Hyem Frames. All rights reserved.